Travel

Alienating travel agencies could cost American Airlines $1.5 billion

Posted by July 25, 2024

American Airlines' laser focus on direct distribution -- and its failed attempt to drag travel agencies toward NDC bookings -- will cost the airline $1.5 billio

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American Airlines’ corporate rewards program now welcomes travel agency bookings

Posted by July 16, 2024

American Airlines' AAdvantage Business incentive program for small and midsize companies has begun awarding miles and loyalty points for bookings made via trave

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American Airlines shows its softer NDC side. Will it help…

Posted by June 21, 2024

American Airlines' revised New Distribution Capability (NDC) strategy is looking a lot like that of its rival, United. But it could take a while for AA's new, l

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American Airlines unveils revised NDC plans, returns fares to GDSs

Posted by June 12, 2024

American Airlines plans to soon begin selling dynamically priced fares in New Distribution Capability (NDC) channels. The carrier also will introduce bundled fa

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American Airlines is paying commission on NDC bookings

Posted by June 11, 2024

American Airlines has launched a commission program for New Distribution Capability (NDC) bookings. The program, first reported by The Beat newsletter, pays 10

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Travel advisors say all is not forgiven with American Airlines

Posted by June 7, 2024

DALLAS --  The mood at ASTA's Travel Advisor Conference here was buoyant when, during Day 1, the news trickled in that American Airlines would reverse course o

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Corporate travel pros react to American’s about-face on NDC strategy

Posted by May 31, 2024

Just as American Airlines' distribution strategy announcements beginning in late 2022 ushered in a flurry of commentary from the industry, so too did its back-t

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ASTA says its advocacy factored into American’s NDC reversal

Posted by May 30, 2024

DALLAS -- ASTA credits its members' advocacy efforts in helping to turn American Airlines toward a more travel agent-friendly distribution strategy. American C

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A win for travel advisors: American Airlines scraps controversial NDC…

Posted by May 29, 2024

American Airlines is reversing course on its controversial distribution strategy.Speaking Wednesday at the Bernstein Strategic Decisions Conference, American Ai

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Government panel hears ASTA’s complaints against American Airlines

Posted by May 10, 2024

ASTA on Thursday spoke out against American Airlines and its upcoming restriction on travel agency bookings that won't earn AAdvantage points if the agency does

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